Why does my grill not get hot enough?
There are several reasons why a gas grill doesn’t get hot enough – and it’s not always a technical glitch. We’d therefore like to give you a few tips on how to get your grill back up to the right temperature.
The first thing to check is whether the level of your gas cylinder is responsible for your gas grill’s low temperatures. A gas cylinder that’s overfilled or almost empty can result in only low temperatures being reached. This is especially the case when the demands on the grill change drastically from one grilling session to the next.
The gas cylinder is filled and correctly connected? Gas may be leaking out of the hose or connections, leaving too little gas being fed to the burners. To rule out this scenario, run a leak test. You can find out how to do this here.
Leftover food and cobwebs can clog the burners and so not only prevent the grill from getting hot enough, but in the worst case even cause a fire. Such fires occur when something blocks the gas flow between the valves and the burner ports. This makes it all the more important to remove the burners regularly and give them a thorough cleaning.
It is also important to remember that lid thermometers measure the air temperature under the lid and not the grilling temperature itself – i.e. the temperature directly on the grill. The grate temperature can be much higher than the temperature indicated on the lid due to environmental conditions (especially wind) and the calibration of the thermometer.
Have you already checked all these points and your gas grill still isn’t getting as hot as it should? Then it sounds like a case for our customer service team to help out with.