FAQ | ACCESSORY & MISCELLANEOUS

You can load the rotisserie with a maximum weight of up to 6 kg. Make sure that the roast or the food to be grilled is placed in the middle and in balance on the rotisserie.

If you have a battery-powered rotisserie, you may have a low battery. The spit rod collar may also have slipped out of the motor. Or, the food may have shifted on the spit rod making the food too heavy on one side. Check all of these things first. The maximum capacity for a rotisserie is 10 to 15 lbs. Please refer to your rotisserie instructions for the weight limit.

With SureFire® ignition, each burner is equipped with an electrode, so that it is possible to choose variably which burner is ignited. With electronic ignition, only one burner can be ignited, the others must be switched on in sequence.

Your new Char-Broil grill is supplied together with operating instructions. If your operating instructions should happen not to be included with your delivery, you can download it from our website. Simply enter the name of your product in the search field or select the corresponding product through the navigation menu. You can now find further information such as the assembly and operating instructions and also other manuals as PDF files. Are you looking for recipes for your Char-Broil grill? Have a look through our recipe collection and get inspiration https://www.charbroil.co.uk/recipes

Our grills have been specially developed and adapted for the European market and are therefore different to the American Char-Broil models. Unfortunately this means we cannot supply any replacement parts for American grills. However, there are individual retailers in Germany who have specialized in the sale of such replacement parts. If you have any doubts, we recommend you contact your local dealer where you purchased your product.

Basically, you shouldn't clean the grill grates in the dishwasher, as this removes the patina that forms on the grill grate over time.

Stainless steel grids
Like the emitter plates, stainless steel grates are made of stainless steel and can be cleaned in the dishwasher without any problems.

Cast iron grids
A cast iron grid should never be cleaned in the dishwasher. In principle, you should not use detergent here either, only in exceptional cases. If you have cleaned the grill grate with washing-up liquid, then you should reseat the grill grate as you did when you used it for the first time. We recommend that you rub the grill grate with heat-resistant oil after each cleaning.

Porcelain-enamelled cooking grates
You only need to expose porcelain-enamelled grill grates to high heat and then, when the grill has cooled down, brush off the leftovers with our cool-clean brush. You can also clean the grates with mild detergent, but you don't actually have to.

Emitter Plates
Emitter plates are made of stainless steel and can be cleaned in the dishwasher, provided they fit. So that you can get more from your emitter plates, you should rub them with heat-resistant cooking oil after cleaning, just like the cast iron grates.