PRODUCT SAFETY RECALL
Char-Broil, LLC recalls Digital Electric Smokers
Model Nos. 16202009 & 20202009 (#140722 & 140908)
This recall involves Char-Broil® Digital Electric Smoker (DES), Model Nos. 16202009 & 20202009. Bar code: 05709193020097 & 4260547594196. This information may be found on the back of the smoker in the bottom right corner on the grey label.
The products are Char-Broil brand Digital Electric Smokers (DES, Models 16202009 & 20202009) manufactured by Zhejiang Fudeer Electric Appliance Co., Ltd. and imported and sold by Kriswell, a subsidiary of Char-Broil, in 2018 they were imported and sold by Char-Broil Nordics and imported and sold by Char-Broil Europe GmbH. The products are designed and intended for use outdoors to cook food with a smoked flavour without the use of charcoal. 15,195 units were distributed between 2018 and 2025.
Why is this product dangerous?
Smoker models 16202009 & 20202009 can leak electric current, posing risk of electrical leakage and electric shock.
What to do
Consumers should immediately stop using the recalled electric smokers and contact Char-Broil for a free replacement unit. Consumers can obtain the remedy by phone, or email.
Remedies for consumer
The remedy available to the consumers is a free replacement unit.
Contact
Consumers should contact Char-Broil toll-free using the below contact information from 9 a.m. to 4 p.m. CET Monday through Friday, email at recalleurope@charbroil.com, or visit us online at one of websites and click on “Products Recalls” under the Support page.
Phone Number
German: +49 40 360224010
UK: +44 1993 884818
FR: +49 40 360224001
Website Address
German https://www.charbroil.de/kategorie-support/produktrueckrufe
English: https://www.charbroil.co.uk/category-support/product-recalls
French: https://www.charbroil.fr/catégorie-assistance/rappels-de-produit
Danish: https://www.charbroil.dk/kategori-hjælp/produkttilbagekaldelser
Swedish: https://www.charbroil.se/kategori-hjaelp/produktaterkallelse